#!/usr/bin/env sh
# this script works with plain old POSIX sh so have to allow legacy subshell `command` instead of using $(command)
# shellcheck disable=SC2006

# be double-certain that we have needed PATH entries regardless of execution environment
PATH=/usr/contrib/bin:$PATH; export PATH # hpux
PATH=/usr/sbin:$PATH; export PATH # solaris
PATH=/usr/bin:$PATH; export PATH # sol10sparc has showrev in /usr/bin

WORKDIR=/var/cfengine; export WORKDIR
BINDIR="$WORKDIR/bin"; export BINDIR
non_interactive=0; export non_interactive

if [ $# -gt 1 ] || [ "$1" = "--help" ] || [ "$1" = "-h" ]; then
  echo "usage: `basename "$0"` [OPTIONS]"
  echo ''
  echo 'Options:'
  echo '	--yes, -y - Non-interactive use. Assume no ticket number and assume include masterfiles.'
  echo '	--help, -h - Print the help message'
  echo ''
  echo 'Website: https://cfengine.com'
  echo 'This software is Copyright 2024 Northern.tech AS.'
  exit 1
fi

if [ "$1" = "-M" ]; then
  cat <<EOF
.\"Copyright 2022 Northern.tech AS
.\"
.\"This file is part of CFEngine 3 - written and maintained by Northern.tech AS.
.\"
.\"This program is free software; you can redistribute it and/or modify it
.\"under the terms of the GNU General Public License as published by the
.\"Free Software Foundation; version 3.
.\"
.\"This program is distributed in the hope that it will be useful,
.\"but WITHOUT ANY WARRANTY; without even the implied warranty of
.\"MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
.\"GNU General Public License for more details.
.\"
.\"You should have received a copy of the GNU General Public License
.\"along with this program; if not, write to the Free Software
.\"Foundation, Inc., 59 Temple Place - Suite 330, Boston, MA  02111-1307, USA
.\"
.\"To the extent this program is licensed as part of the Enterprise
.\"versions of CFEngine, the applicable Commercial Open Source License
.\"(COSL) may apply to this file if you as a licensee so wish it. See
.\"included file COSL.txt.
e COSL.txt.
.TH CF-SUPPORT 8 "2022-08-10" "CFEngine" "System Administrator"
.SH NAME
cf-support \\- create tarball of information to submit for support tickets.
.SH SYNOPSIS
.B cf-support
.RI [ OPTION ]
.SH DESCRIPTION
cf-support gathers various details about the system and creates a tarball in the current directory to submit to support. If the system is an enterprise hub then additional details will be gathered and included. The utility will prompt for an optional support ticket number as well as prompt whether to include masterfiles in the tarball.

.SH OPTIONS
.IP "--yes"
Non-interactive use. Assume no ticket number and assume include masterfiles.
.SH CFENGINE
CFEngine provides automated configuration management of large-scale computer systems. A system administrator describes the desired state of a system using CFEngine policy code. The program \\fBcf-agent\\fR reads policy code and attempts to bring the current system state to the desired state described. Policy code is downloaded by \\fBcf-agent\\fR from a \\fBcf-serverd\\fR daemon. The daemon \\fBcf-execd\\fR is responsible for running \\fBcf-agent\\fR periodically.
.br
Documentation for CFEngine is available at https://docs.cfengine.com/.
.SH PROMISE THEORY
CFEngine is built on principles from promise theory, proposed by Mark Burgess in 2004. Promise theory is a model of voluntary cooperation between individual, autonomous actors or agents who publish their intentions to one another in the form of promises. A promise is a declaration of intent whose purpose is to increase the recipient's certainty about a claim of past, present or future behaviour. For a promise to increase certainty, the recipient needs to trust the promiser, but trust can also be built on the verification that previous promises have been kept, thus trust plays a symbiotic relationship with promises.
.br
For an introduction to promise theory, please see http://arxiv.org/abs/0810.3294/
.SH AVAILABILITY
cf-support is part of CFEngine.
.br
Binary packages may be downloaded from https://cfengine.com/download/.
.br
The source code is available at https://github.com/cfengine/
.SH BUGS
Please see the public bug-tracker at https://northerntech.atlassian.net/projects/CFE/.
.br
GitHub pull-requests may be submitted to https://github.com/cfengine/core/.
.SH "SEE ALSO"
.BR cf-promises (8),
.BR cf-agent (8),
.BR cf-serverd (8),
.BR cf-execd (8),
.BR cf-monitord (8),
.BR cf-runagent (8),
.BR cf-key (8)
.SH AUTHOR
Northern.tech AS
EOF
  exit 0
fi

[ "$1" = "--yes" ] || [ "$1" = "-y" ] && non_interactive=1

# POSIX friendly version of bash $EUID
euid=`id | sed -n 's/uid=\([0-9]*\).*/\1/p'`
if [ "$euid" -ne 0 ]; then
  echo "$0 must be run as root"
  exit 1
fi

if ! command -v gzip >/dev/null; then
  echo "Please install gzip. This is required in order to minimize size of support collection."
  exit 1
fi

if [ $non_interactive -eq 0 ]; then
  printf "If you have it, please enter your support case number: "
  read -r case_number
fi
case_number="${case_number:-NA}"
timestamp=`date +%Y-%m-%d-%H%M`
collection="cfengine_support_case_$case_number-`hostname`-$timestamp"

make_temp_dir()
{
  if command -v mktemp >/dev/null && [ "$OS" != "hpux" ]; then
    mktemp -d
  else
    # shellcheck disable=SC2021
    # ^^ legacy/POSIX requires square brackets
    _tmp="/tmp/`LC_CTYPE=C tr -dc "[A-Z][a-z][0-9]" </dev/urandom | dd count=1 bs=8 2>/dev/null`"
    mkdir "$_tmp"
    echo "$_tmp"
  fi
}


# determine operating system flavor
if command -v swlist 2>/dev/null; then
  OS="hpux"
elif command -v oslevel 2>/dev/null; then 
  OS=aix
elif [ -f /etc/release ]; then
  OS=solaris
  OS_VERSION=$(uname -r)
elif [ -f /etc/redhat-release ] || [ -f /etc/os-release ] || [ -f /etc/lsb-release ]; then
  OS=linux
elif command -v system_profiler 2>/dev/null; then
  OS=macos
else
  echo "unable to determine operating system, will try generic unix commands."
  OS=unix
fi

tmpdir="`make_temp_dir`/$collection"
export tmpdir
mkdir -p "$tmpdir"

echo "Analyzing CFEngine core dumps"
_core_log="$tmpdir"/core-dump.log
if command -v sysctl >/dev/null; then
  _sysctl_kernel_core_pattern="$(sysctl -n kernel.core_pattern)"
else
  _sysctl_kernel_core_pattern=""
fi
if expr "$_sysctl_kernel_core_pattern" : ".*/systemd-coredump.*" > /dev/null 2>&1; then
  echo "Found systemd-coredump used in sysctl kernel.core_pattern \"$_sysctl_kernel_core_pattern\""
  echo "Using coredumpctl to analyze CFEngine core dumps"
  find /var/cfengine -type f -executable | while IFS='' read -r line
  do
    coredumpctl info "$line" 2>/dev/null >> "$_core_log" || true
  done
elif command -v apport-unpack >/dev/null; then
  echo "Using apport-unpack to analyze CFEngine core dumps"
  # each crash report has a line with ExecutablePath: which tells us if it is a CFEngine core dump
  crash_reports=`grep -H "ExecutablePath: /var/cfengine" /var/crash/* | sed "s/:ExecutablePath.*$//"`
  if [ -n "$crash_reports" ]; then
    if ! command -v gdb >/dev/null; then
      echo "CFEngine related core dumps were found but gdb is not installed. Please install gdb and retry the cf-support command."
      exit 1
    fi
    # process crash reports with tmp dirs and all
    for report in $crash_reports; do
      tmp=`make_temp_dir`
      apport-unpack "$report" "$tmp"
      exe=`cat "$tmp/ExecutablePath"`
      # print out report up to the embedded core dump file
      # --null-data separate lines by NUL characters
      sed --null-data 's/CoreDump:.*$//' "$report" >> "$_core_log"
      gdb "$exe" --core="$tmp/CoreDump" -batch -ex "thread apply all bt full" >> "$_core_log" 2>&1
      rm -rf "$tmp"
    done
  fi
else
  if [ "$non_interactive" -eq 0 ]; then
    printf "Analyze coredumps found under /var/cfengine? [Y/<enter alternate path>/n]: "
    read -r response
  fi
  response=${response:-/var/cfengine}
  if [ "$response" != "n" ]; then
    # file command on core files results in lines like the following which we parse for cf-* binaries
    # core: ELF 64-bit LSB core file, x86-64, version 1 (SYSV), SVR4-style, from '/var/cfengine/bin/cf-key', real uid: 0, effective uid: 0, realgid: 0, effective gid: 0, execfn: '/var/cfengine/bin/cf-key', platform: 'x86_64'
    cf_core_files=`find "$response/." \( -name . -o -prune \) -name 'core*' -type f -exec file {} \; 2>/dev/null | grep "core file" | cut -d' ' -f1 | sed 's/:$//'`
    if [ -n "$cf_core_files" ]; then
      if [ "$OS" != "solaris" ]; then
        if ! command -v gdb >/dev/null; then
          echo "Please install gdb. This is required in order to analyze core dumps."
          echo "Core dumps needing to be analyzed will be listed below:"
        fi
      fi
      for core_file in $cf_core_files; do
        file "$core_file" >> "$_core_log"
        if [ "$OS" = "solaris" ]; then
          pstack "$core_file" >> "$_core_log" 2>&1
        elif command -v gdb >/dev/null; then
          execfn=`file "$core_file" | sed 's/,/\n/g' | grep execfn | cut -d: -f2 | sed "s/[' ]//g"`
          exe="`realpath "$execfn"`"
          gdb "$exe" --core="$core_file" -batch -ex "thread apply all bt full" >> "$_core_log" 2>&1
        else
          # shellcheck disable=SC2012
          ls -l "$core_file" | tee "$_core_log"
        fi
      done
    fi
  fi
fi


info_file="$tmpdir/system-info.txt"
export info_file

file_add()
{
  filename="`basename "$1"`"
  if [ -f "$1" ]; then
    cp "$1" "$tmpdir"/"$filename"
    echo "Added file $1"
  else
    echo "$1 file not found" >> "$info_file"
  fi
}

gzip_add()
{
  filename="`basename "$1"`"
  if [ -f "$1" ]; then
    gzip -c "$1" > "$tmpdir"/"$filename".gz
    echo "Added compressed copy of file $1"
  else
    echo "$1 file not found" >> "$info_file"
  fi
}

log_cmd()
{
  cmd="`echo "$1" | awk '{print $1}'`"
  if command -v "$cmd" 2>/dev/null >/dev/null; then
    echo "** $1" >> "$info_file"
    sh -c "$1" >> "$info_file" 2>&1 || true
    echo >> "$info_file" # one newline for easier to read output
    echo "Captured output of command $1"
  else
    echo "Command not found: $cmd"
  fi
}

# first, collect basic information about the system
log_cmd "uname -a"
log_cmd "$BINDIR/cf-promises -V"

if [ "$OS" = "solaris" ]; then
  log_cmd "prtconf"  # system configuration, memory size, peripherals
  log_cmd "psrinfo -v"  # verbose information about each processor, on-line since, type, speed
  if [ "$OS_VERSION" = "5.10" ]; then
    log_cmd "showrev"  # hostname, hostid, release, kernel architecture, application architecutre, kernel version
  fi
  log_cmd "vmstat" # equivalent of free -h
  log_cmd "zonename" # either global, or a named zone
  if command -v zonestat 2>/dev/null; then
    log_cmd "zonestat 1 1" # get information about memory/cpu in this zone
  fi
elif [ "$OS" = "hpux" ]; then
  if [ -x /opt/ignite/bin/print_manifest ]; then
    log_cmd "/opt/ignite/bin/print_manifest" # contains info provided by other commands below
  else
    log_cmd "swlist"    # list of bundles installed, includes HPUX<version>-OE base os version
    log_cmd "model"    # type of machine
    # machinfo provides cpu, speed, memory, firmware, platform, id, serial, OS, nodename/hostname, release, sysname
    if command -v machinfo 2>/dev/null; then
      log_cmd "machinfo"
    fi
  fi
  # regardless, report status of interfaces/volumes and memory
  log_cmd "dmesg" # not syslog related like on linux
elif [ "$OS" = "aix" ]; then
  log_cmd "prtconf"  # model, type, cpus, speed, memory, firmware, network info, volume groups, peripherals/resources
  log_cmd "oslevel -s"  # OS version
else # linux and "generic" unices like macos/bsds?
  log_cmd "lscpu"
  log_cmd "free -m"
  log_cmd "hostname"
  [ -f "/etc/os-release" ] && log_cmd "cat /etc/os-release"
fi

# filesystems and usage
if [ "$OS" != "solaris" ] && [ "$OS" != "aix" ]; then
  file_add "/etc/fstab"
fi
log_cmd "mount"
if [ "$OS" != "hpux" ] && [ "$OS" != "aix" ]; then
  log_cmd "df -h"
else
  log_cmd "df -g" # only needed on hpux/aix, -h is not available
fi

# processes
# shellcheck disable=SC2166
# ^^ allow grouping in test expression
if [ "$OS" = "hpux" ] || [ \( "$OS" = "solaris" -a "$OS_VERSION" = "5.10" \) ]; then
  ps -efl >processes.log 2>&1
else
  ps auwwx >processes.log 2>&1
fi

# top procs
if [ "$OS" = "hpux" ]; then
  # use -f option to force -d1 and include no console codes
  top -f /tmp/top.log
  file_add /tmp/top.log
  rm /tmp/top.log
elif [ "$OS" = "aix" ] || [ "$OS" = "solaris" ]; then
  log_cmd "ps aux | head -1; ps aux | sed '1d' | sort -rn +2 | head -10"
else
  log_cmd "top -b -H -c -n1"
fi

# network interfaces
if [ "$OS" = "hpux" ] || [ "$OS" = "solaris" ] || [ "$OS" = "aix" ]; then
  log_cmd "netstat -in"
else
  log_cmd "netstat -ie"
fi
if [ "$OS" = "aix" ] || [ "$OS" = "solaris" ]; then
  log_cmd "ifconfig -a"
elif [ "$OS" = "hpux" ]; then
  lanscan -p | while read -r lan
  do
    log_cmd "ifconfig lan${lan}"
  done 2>/dev/null
else
  log_cmd "ifconfig"
fi

# open file handles
if command -v lsof 2>/dev/null >/dev/null; then
  lsof > "$tmpdir/lsof.txt"
  echo "Captured output of command lsof"
fi

# CFEngine specific
log_cmd "$BINDIR/cf-key -p $WORKDIR/ppkeys/localhost.pub"
log_cmd "grep 'version =' $WORKDIR/inputs/promises.cf"
log_cmd "$BINDIR/cf-key -s -n"
log_cmd "$BINDIR/cf-check diagnose"
$BINDIR/cf-promises --show-classes --show-vars > "$tmpdir/classes-and-vars.txt" 2>&1
$BINDIR/cf-agent --no-lock --file update.cf --show-evaluated-classes --show-evaluated-vars > "$tmpdir/update-evaluated-classes-and-vars.txt" 2>&1
$BINDIR/cf-agent --no-lock --file promises.cf --show-evaluated-classes --show-evaluated-vars > "$tmpdir/promises-evaluated-classes-and-vars.txt" 2>&1

if command -v systemctl >/dev/null; then
  log_cmd "systemctl status cfengine3"
  log_cmd "systemctl status cf-*"
elif [ -x /etc/init.d/cfengine3 ]; then
  log_cmd "/etc/init.d/cfengine3 status"
else
  echo "No way to check on cfengine service status"
fi
for f in /var/log/CFEngine-Install*; do
  gzip_add "$f"
done

# system log
[ -f /var/log/messages ] && syslog_cmd="cat /var/log/messages"
[ -f /var/log/syslog ] && syslog_cmd="cat /var/log/syslog"
command -v journalctl >/dev/null && syslog_cmd="journalctl"
[ -z "$syslog_cmd" ] && syslog_cmd="dmesg"
if [ "$OS" = "solaris" ]; then
  syslog_cmd="cat /var/adm/messages*"
fi
_syslog_filtered="$tmpdir"/syslog-filtered-for-cfengine.log.gz

if [ "$OS" = "aix" ]; then
  syslog_cmd="errpt -a"
  # error report can reference cfengine, reports are delimitted by bars of `-` characters
  echo "r !errpt -a
g/cfengine/?---?,/---/p" | ed > "$_syslog_filtered" || true
else
  $syslog_cmd | sed -n '/[Cc][Ff][Ee-]/p' | gzip -c > "$_syslog_filtered" || true
fi
echo "Captured output of $syslog_cmd filtered for cf-|CFEngine"

# cf- component related SELinux denials
if command -v ausearch >/dev/null; then
  ausearch -m avc -su cfengine > "$tmpdir"/ausearch-cfengine-avcs.log
fi

gzip_add $WORKDIR/outputs/previous
gzip_add $WORKDIR/outputs/dc-scripts.log # masterfiles-stage log
file_add $WORKDIR/policy_server.dat

if [ -f $WORKDIR/share/cf-support-nova-hub.sh ]; then
  # shellcheck source=/dev/null
  . $WORKDIR/share/cf-support-nova-hub.sh
fi

# Here we create the tarball one directory up
# to preserve a top-level of $collection in the tarball.
# This gives a nice context of timestamp, hostname and support ticket
# if provided. (see $collection definition above)
tar cvf - -C "$tmpdir"/.. "$collection" | gzip > "$collection.tar.gz"
rm -rf "$tmpdir"
echo "Please send $collection.tar.gz to CFEngine support staff."
